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Bill and Account Collectors

Job Information

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


  • Employment of bill and account collectors is projected to grow by about 19 percent over the 2008-18 decade, which is faster than average for all occupations.
  • Most jobs in this occupation require only a high school diploma, though many employers prefer workers with some customer service experience.
  • Job prospects should be favorable, especially for those with related work experience.


Personality I'm organized
Salary $31,920/yr ($15.96/hr)
Job Outlook Average
Education High School diploma