Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
- Employment of bill and account collectors is projected to grow by about 19 percent over the 2008-18 decade, which is faster than average for all occupations.
- Most jobs in this occupation require only a high school diploma, though many employers prefer workers with some customer service experience.
- Job prospects should be favorable, especially for those with related work experience.
|Education||High School diploma|